Monash University, Global Executive MBA + Masters in Business
Attended: 2023-2024
Coursework: Accounting, Finance, Strategy, Leadership, Entrepreneurship and Innovation, Business Ethics, Global Marketing, Design Thinking.

Binghamton University, State University of New York
Major: Management, concentrations in Management Information Systems and Marketing
Minor: Studio Art, concentration in drawing

Animation Mentor, The Online School of Animation and VFX
Attended: 2012 - 2017
Program: 3D Character Animation

Work Experience

Blue Label, New York, NY
November 2020 - November 2023
Director of Product
  • Led globally dispersed teams in the creation of React Native mobile applications in the e-commerce, quick service restaurant (QSR), telemedicine, news media, and social media verticals.
  • Managed a team of six product managers and provided career guidance and growth opportunities through professional development activities including Jira training, creating processes for client communication and development roadmap management, and customised growth plans for each team member.
  • Conducted Design Sprints, a collaborative brainstorming workshop to help clients develop their business plan, product market fit, and positioning strategy prior to commencing development work on the project.
  • Maintained high client satisfaction rates through developing high trust relationships as a technical and business advisor to clients. This resulted in a 26% increase in contract extensions.

Sony Music Entertainment, New York, NY
July 2019 - February 2020
Lead Product Manager, interim Director of Product
  • Directed a team of four product managers across a product portfolio that included web, mobile, and internal administrative platforms.
  • Orchestrated seamless coordination between product teams, fostering collaboration and cooperation across business unites. Mentored junior team members in product management best practices, fostering professional growth and skill development.
  • Championed the creation of Sony Music's first externally focused data science driven mobile application, from inception to delivery. Managed stakeholder engagement, requirements gathering, competitive and market analysis, and engineering schedules across subsidiary companies and record labels. This resulted in the groundbreaking launch of an MVP for artists within six months.
  • Collaborated closely with data science teams to transition from an R&D focused model to one centered on functional, user-first, data-driven product features to enhance decision making with record label executives.


Forbes Media LLC, Jersey City, NJ
February 2016 - July 2019
Senior Product Manager
  • End-to-end product owner leading the development, roadmap, and user experience (UX) of a custom content management system (CMS) for a new type of interactive article content that lead to a 30% increase in sponsored content revenue in the first year after launch.
  • Managed large scale, cross-platform projects with multiple internal stakeholders involving front end, back end, and API development from inception to launch.
  • Maintained a legacy custom page building tool including providing triage support and end-of-life management.
  • Collaborated on large technical initiatives regarding server migration, API updates, and user data maintenance.
  • Prior to shifting to backend products, managed the front end templates of the Forbes website including article, gallery, homepage, and microsites. During that time utilised A/B tests to gather and analyse data from Google Analytics, Domo, and ad serving platforms to determine which UX changes would lead to increasing content consumption.


HappyFunCorp, Brooklyn, NY
October 2014 - February 2016
Senior Product Manager
  • Work closely with enterprise and start-up level customers to build upon their initial concept and take it from paper to prototype to market including analysis of market and competitors
  • Coordinate cross-functional teams of business owners, developers, and designers including creation of wireframes, prioritizing product requirements/functionality, and maintaining the timeline for deliverables to produce prolished products on time
  • Assist start-up business owners in navigating post launch activities such as analyzing user base, determining necessary feature set for v2, assisting with e-mail marketing strategies

NinjaStack Web Development, New York, NY
July 2014 - October 2014
Project Manager
  • Supervise developer schedules and coordinate development efforts to meet client deadlines
  • Manage client expectations and requirements in relation to scope of work documentation
  • Contribute to overall company direction via business planning and new client development initiatives
  • Generate Adobe Flash and Adobe After Effects videos for client websites and marketing materials
Scholastic, Inc., New York, NY
August 2012 - June 2013
Product Support Marketing Manager, Scholastic Education
  • Lead marketing efforts in creation of collateral, direct to consumer mailings, and e-mail marketing including creating new presentation of product messaging
  • Maintain customer facing Product Support website through content management system
  • Work closely with Technical Support team to develop new initiatives and improve product offerings
  • Create and develop a comprehensive plan for future product support plans and marketing efforts involving in-depth analysis of past sales and market trends
  • resolve issues regarding support offerings, cost changes, and migration of customer plans


Canon USA, Inc., Lake Success, NY
May 2008 - August 2012
Software Marketing Specialist, Enterprise Systems Product Planning and Management Division
  • Product manager and Subject Matter Expert for various enterprise software products
  • Collaborate with marketing and engineering teams in Tokyo, Japan for product testing, development, and enhancements
  • Head of fulfillment activities related to packaging and cost management of software production
  • Develop marketing collateral and collaborative messaging for software solutions as well as educational resources and documentation for sales channels
  • Conduct training seminars and organize customer facing events for sales personnel and dealers
  • Support sales channel, sales marketing and technical support divisions through resolution of software operating or licensing issues and conducting demonstrations for customers
June 2007 - August 2007
Intern
  • Produced a competitive analysis report for Multifunctional Peripherals (MFP) with embedded platforms and presented it to the Solutions Business Development division and Canon Inc, Japan
  • Conducted program evaluation interviews with numerous third-party software development partners.

Other Work Experience

2014 NY/NJ Superbowl Host Committee, New York, NY
January 2014 - February 2014
Field Intern
  • Provide consistent, daily outdoor and indoor field coverage at a variety of Tourist sites
  • Served as consistent resource and communicator between Host Committee and volunteers

RockItWorkIt, New York, NY
June 2016 - Present
Head of Product
  • Responsible for all things technology for a fitness marketplace application available on Android, iOS, and web. This includes maintaining the product roadmap, planning product enhancements across three platforms, managing a development team and design team, QA, analytics and app performance.

Freelance Work, Briz Of All Trades
June 2013 - Present
  • Advise native mobile development, product management, and marketing initiatives for mobile start-ups
  • UX/UI design work and best practices consulting
  • Product information, writing articles on TripExpert
  • Illustration, character design, and animation (YouTube intro cards, character animation, shorts)

Computer Skills, Languages, and Hobbies

Computer Skills
  • Proficiency with: JIRA, Asana, Teamwork, Sharepoint, Google Analytics, MOAT Analytics, Mailchimp/Mandrill, Microsoft Teams, Microsoft Office Suite, Google Suite.
  • Familiarity with: HTML/CSS/JS, Wordpress Theme development, SalesForce, Audacity, SQL, Xcode, Android Studio, AWS S3.
  • Adobe Creative Suite including Photoshop, Illustrator, Animate, After Effects, Premiere Pro.
  • Other Creative Tools: Blender, Autodesk Maya, Sketch, Figma.
Languages
  • Studied: Spanish, German, Korean, Japanese, American Sign Language (ASL)
  • Currently studying: German
Volunteer Roles

Delta Sigma Pi, Co-Ed Professional Business Fraternity
District Director, Kappa Lambda Chapter at Binghamton University
June 2008 - June 2015
  • Adviser to collegiate chapter, appointed by National Fraternity
  • Assist chapter in setting and meeting goals, event planning and activities
Hobbies and Interests
  • Video Games - I play mostly Destiny 2 on PC and everything Nintendo.
  • Extra Life - For the last 8 years I have raised money for the Children's Miracle Network through Extra Life, a 24-hour gaming marathon. I've raised over $10,000 to date.
  • Cycling - participated in Five Boro Bike Tour (2013, 2014) and additional bike tours throughout New York City
  • Golf - beginner
  • Animation - attended classes at Animation Mentor (The Online School of Animation and VFX), self taught Animate and After Effects
  • Travel - visited 32 countries and counting! Travel Blog: Travelling Fool
  • Following market and economic trends - love watching CNBC